Samsung Offers Premium Service with Warranty Solutions

Samsung Electronics South Africa has further strengthened the service it provides to its South African consumers by presenting warranty and service offerings across its entire product range.

 

Samsung’s warranties run for a 24-month period across all products and deliver a number of resolutions to meet customers’ demanding lifestyles. These include a Quick Repair Service (QRS), which allows Samsung clients to book their mobile devices in for repairs while they shop, and an online booking repair service, called Cyber Service Centre.

 

“As long as the device or appliance is not disfunctional due to negligence or physical damage, then it is fully covered by our warranty,” says Richard Chetty, Service Director at Samsung Electronics South Africa. “In addition, Samsung also offers an in-home repair service for all white goods and TVs over 42 inches. With this service, Samsung will dispatch highly-skilled technicians to visit the customer’s house to assess the fault and aim to repair it on-site. Samsung clients receive this service without paying a call-out fee during the two year warranty period” concludes Chetty.

 

We urge consumers to check their warranty conditions before purchasing a product to avoid disappointment. Samsung offers a two year warranty on its products because we want to ensure that the consumer has protection of their investment, and not all manufacturers offer the same level of support. Samsung has a significantly more favorable offering with regards to warranty for accessories in comparison to competitors in the consumer electronics space. In addition, Samsung’s ADH repair is a premium offering which gives consumers more benefits on selected Samsung Galaxy Smartphone devices, such as a screen replacement within 12 months on the latest available handsets.

 

Samsung’s warranties are offered to ensure that customers have complete protection against operational failure and peace of mind. The customer service division is fully dedicated to support customer service related enquiries and provides support through a range of technical call centres, remote management initiatives for digital appliances and service support via Brand Stores.

 

A Samsung Brand Store is a premium experiential outlet that showcases the full range of Samsung products, services, visual display, digital imaging, digital appliances and mobile communications. Based on the warranty status of a product, a consumer can have their device repaired at a Brand Store, as well as receive expert advice and technical support.

 

Consumers can locate their closest service centre by visiting: http://www.samsung.com/za/support/servicelocation

 

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Ben Howard Live in South Africa for the first time this July

Double Brit Award winner and platinum selling artist Ben Howard will be performing live in South Africa for the first time this July.

 

Catch him in Cape Town for two shows at the Grand Arena, GrandWest on 22 & 23 July 2015 and one night only in Johannesburg at Zoo Lake on the 25th of July 2015.

 

With sold-out shows across the globe and a whirlwind rise through the charts, famous songs include “The Wolves”, “Keep Your Head Up”, and more recently “I Forget Where We Were” Ben Howard has become a firm favourite in SA too.

 

Book your tickets via www.weareseed.co.za or Webtickets.co.za today.

 

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The Sound of Light- Robin Schulz

Naserec Centre was home to the Sound of Light, Johannesburg 2015. When I first saw that it was going to be there I thought to myself, I wonder how many people could actually go see the show, as I had seen the venue before. Boy was I wrong. I had clearly never seen it like that before. The expo centre, Hall 5, was packed with excited people all looking for a good time.  Thousands of people came out to show their support and love for our South African artists and Djs as well as The Robin Schulz. (Who rocked the stage by the way).

The line up was as follows: 

Vin Deysel;

 HouseHold Funk;

Pascal & Pearce, 

GOODLUCK,

ROBIN SCHULZ,

Ricardo da Costa,

Ryan Murgatroyd, 

Kyle Cassim.

I have to admit Goodluck came pretty close to being my favorite act of the night. The energy that had was absolutely mesmerising. They didn’t stop once and they were the only live band. Having backtracks and their own dj, to dance to, they fitted in with the dj scene; however they brought that something extra. Plus if the saxophone wasn’t enough to get you going, then you were defiantly at the wrong place. They killed it with their performance and really got the crowd going before Robin Schulz came on stage. All of the South African performers were great, and all of them made us proud of South African talent, but Goodluck, really proved why they are so loved by so many fans and why they would be directly before the main act.

I have been to many concerts and festival in my time, but I must say the change over time was really one of the best I have ever witnessed. We as the crowd didn’t have to wait for the roadies and tech guys to change all of the equipment and do a quick sound check, as so many do have to. They were doing the changeovers of certain equipment during the shows before them but it was really not noticeable. As soon as one act was done and introduced the next one, the next act came onto stage. We didn’t have to wait 15- 30 minutes for the changeover. Furthermore, when Goodluck had a few technical issues in the beginning because of the computer bugging out, they still got through it professional and without any sign that they were stressed or worried, and put on a better performance because of it.

The lighting and stage set up was also just phenomenal. It was great in the sense that the stage and the backdrop was two screens with pictures, videos or logos on them, continuously moving and keeping the crowd intrigued. The special effect lighting was amazing. There were laser lights that made patterns across the whole centre. There were dancers who at one stage either had hand held smoke machines or lasers on their hands. The lights spread so far and moved according to what their hands did. These were all effects that made the night that more enjoyable.

At first the coupons for the drinks was a bit confusing and didn’t make sense, however knowing the business, i realise that having that many staff working an event, it is safer and easier overall to have just a few people working with cash and the bar staff concentrating on the drinks.

It was such a fantastic event; I haven’t had so much fun dancing and singing, in such a long time. It was a place where you could let go and dance like no one was watching, because they weren’t, everyone was dancing and having a good time.

Written by Shannalee Doran